Getting Started

Welcome to the Hofstra University Community

We appreciate your decision to join our community at Hofstra University ("University", "we", "us", or "our"). Upholding your personal information's security and your privacy rights is a top priority for us. Should you have any inquiries or concerns regarding our policy, or how we handle your personal information, feel free to reach out to us at [contact email specific to Hofstra University].

Upon accessing our website [https://hofstra.workforcetraining.io/] and utilizing our services, you entrust us with your personal data. We view your trust with the utmost seriousness. This privacy policy outlines our approach to privacy. Our goal is to clearly communicate what data we collect, the purpose behind its collection, and the rights you possess concerning it. We encourage you to thoroughly review this policy, as it is crucial. Should you disagree with any aspects of this privacy policy, we advise against using our Sites and services.

Our privacy policy extends to all data gathered via our website ([https://hofstra.workforcetraining.io/]), along with any associated services, sales, marketing, or events, which are collectively referred to in this policy as the "Services".

We urge you to read through this privacy policy diligently to make informed choices about sharing your personal information with us.

Overview: At Hofstra University, we prioritize the confidentiality and security of the personal information you share with us. This includes details like your name, address, contact information, passwords, payment data, and social media logins.

Information You Provide:
Your personal information is collected through your voluntary interactions with us, such as during registration for our services, expressing interest in our programs, participating in our community activities (e.g., online discussions, contests), or reaching out to us directly. The nature of your interactions and the choices you make determine the specific types of information we collect, which may include:

  • Name and Contact Information: This encompasses your first and last names, email address, postal address, phone number, and other similar data for communication.

  • Credentials: We gather passwords, hints, and other security details necessary for authentication and account access.

  • Payment Information: For any transactions, we collect details required to process payments, like your credit card number and security code. Payment data is securely managed by our partners, Stripe and PayPal. You can review their privacy policies at the following links: Stripe Privacy Policy and PayPal Privacy Policy.

  • Social Media Login Data:If you opt to register using a social media account, we collect the information provided through this method as outlined in the section titled "Handling of Social Media Logins."

It's important that the personal information you provide is accurate and up-to-date. Please inform us of any changes to your information.

Automatically Collected Information:

Summary:

Certain data, such as your IP address and device details, is automatically gathered when you access our Services.

When you visit or use our Services, we automatically collect information that, while not revealing your identity directly (e.g., name or contact details), includes your device and usage data. This might cover your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical details. This data is crucial for maintaining our Services' security and operation, and supports our internal analytics and reporting.

Additionally, like many institutions, we employ cookies and similar technologies to collect information, which aids in personalizing your experience with our Services.

At Hofstra University, we are dedicated to handling your personal information with the utmost care and in compliance with privacy regulations, ensuring your data is used appropriately and securely.

How Do We Use Your Information?

Overview: Hofstra University processes your personal data for well-founded business needs, to fulfill agreements with you, comply with legal requirements, and/or with your consent. We employ the personal information gathered through our Services for various business objectives as detailed below. Our processing of your personal data is grounded on legitimate business interests, the execution or preparation of a contract with you, your consent, and/or our legal obligations. Below, we outline the purposes for which we use your information, along with the processing basis for each.

Purposes for Using Your Information:

  • Account Setup and Login: We utilize information from third-party accounts (e.g., Google, Facebook) to streamline the account creation and login process, aligning with contractual performance. For details on social login handling, refer to "Handling Your Social Logins."

  • Marketing Communications: With your preference settings in mind, we or our third-party partners may use your information for marketing purposes. You have the option to opt out of marketing communications at any time (see "Your Privacy Rights").

  • Administrative Notices: Your personal data is used to send you information regarding services, new features, and changes to our policies.

  • Order Management: We process your information to fulfill and manage orders, payments, returns, and exchanges via the Services.

  • Testimonials: With your consent, we may post your testimonials on our Services. To modify or remove your testimonial, contact us with your details and request.

  • Targeted Advertising: Your information aids in crafting personalized advertising content, in collaboration with third parties, to suit your interests and measure effectiveness.

  • Competitions and Draws: We may use your information for managing competitions and prize draws you choose to enter.

  • Feedback Requests: We use your data to seek feedback and communicate about your Services experience.

  • Service Security: Your information contributes to our efforts in maintaining the security and integrity of our Services, including fraud prevention.

  • User Communications: With consent, we facilitate user-to-user communications.

  • Policy Enforcement: We use your information to enforce our terms, conditions, and policies for legal, business, and contractual reasons.

  • Legal Compliance and Harm Prevention: Upon legal requests, we review our data holdings to respond appropriately.

  • Account Management: Your data supports the management and maintenance of your account.

  • Service Delivery: We use your information to deliver the services you have requested.

  • User Support: Your information enables us to respond to your inquiries and address service usage issues.

  • Additional Business Purposes: For tasks such as data analysis, trend identification, promotional campaign effectiveness, and service improvement, we may use your information in aggregated and anonymized formats that do not identify individual users without your consent.

At Hofstra University, we are committed to using your personal information responsibly and transparently, ensuring its use aligns with your preferences and legal standards, thereby enhancing your experience with our Services.

Will Your Information Be Shared with Anyone?

Overview: At Hofstra University, the sharing of your personal information is conducted with your approval, in adherence to legal requirements, to offer you services, protect your rights, or fulfill business commitments.

We may share or use your data under the following legal justifications:

  • Consent: Your data may be processed upon your explicit approval for specific uses.

  • Legitimate Business Interests: Your data might be utilized when it is necessary for our legitimate organizational interests.

  • Contractual Necessity: If we have a contract with you, we may handle your personal information to fulfill our contractual obligations.

  • Legal Obligations: Your information may be disclosed if required by law, governmental directives, legal proceedings, or to comply with legal obligations such as court orders or subpoenas, including to meet national security or law enforcement requirements.

  • Vital Interests: We might share your data to prevent suspected fraud, address safety threats to any individual, or investigate and take action against illegal activities or violations of our policies.

    Specific instances where your information may be shared include:

  • Third-Party Service Providers: We might share your data with vendors, consultants, and other service providers who require access to such data to carry out work on our behalf. This includes services such as payment processing, data analysis, email distribution, hosting services, customer support, and marketing initiatives. We ensure these parties are contractually obligated to maintain the confidentiality and security of your data and to handle it according to our instructions.

  • Business Transfers: In the event of a merger, asset sale, financing, or acquisition of our business, your information may be transferred or shared as part of the negotiation or completion of these transactions.

  • Affiliates: Your information may be shared within our affiliate network, under the condition that these affiliates adhere to this privacy policy. Affiliates include our parent organization, subsidiaries, joint venture partners, or other companies under our control.

  • Business Partners: We may share your information with business partners to provide you with specific products, services, or promotions.

  • Public Interaction: When you engage with public sections of our Services, such as posting comments or interacting with social media features, your information can be seen by all users and may be publicly distributed outside the Services indefinitely. Social interactions, like those on social networks, may make your profile visible to your network and other service users.

  • At Hofstra University, we are dedicated to handling your personal information responsibly and ensuring its use is aligned with your expectations and privacy laws.

Who Will Your Information Be Shared with?

Overview: We only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

  • Account Setup and Login: We utilize information from third-party accounts (e.g., Google, Facebook) to streamline the account creation and login process, aligning with contractual performance. For details on social login handling, refer to "Handling Your Social Logins."

  • Marketing Communications: With your preference settings in mind, we or our third-party partners may use your information for marketing purposes. You have the option to opt out of marketing communications at any time (see "Your Privacy Rights").

  • Administrative Notices: Your personal data is used to send you information regarding services, new features, and changes to our policies.

  • Order Management: We process your information to fulfill and manage orders, payments, returns, and exchanges via the Services.

  • Testimonials: With your consent, we may post your testimonials on our Services. To modify or remove your testimonial, contact us with your details and request.

  • Targeted Advertising: Your information aids in crafting personalized advertising content, in collaboration with third parties, to suit your interests and measure effectiveness.

  • Competitions and Draws: We may use your information for managing competitions and prize draws you choose to enter.

  • Feedback Requests: We use your data to seek feedback and communicate about your Services experience.

  • Service Security: Your information contributes to our efforts in maintaining the security and integrity of our Services, including fraud prevention.

  • User Communications: With consent, we facilitate user-to-user communications.

  • Policy Enforcement: We use your information to enforce our terms, conditions, and policies for legal, business, and contractual reasons.

  • Legal Compliance and Harm Prevention: Upon legal requests, we review our data holdings to respond appropriately.

  • Account Management: Your data supports the management and maintenance of your account.

  • Service Delivery: We use your information to deliver the services you have requested.

  • User Support: Your information enables us to respond to your inquiries and address service usage issues.

  • Additional Business Purposes: For tasks such as data analysis, trend identification, promotional campaign effectiveness, and service improvement, we may use your information in aggregated and anonymized formats that do not identify individual users without your consent.

  • Advertising, Direct Marketing, and Lead Generation Google AdSense

  • Allow Users to Connect to their Third-Party Accounts Facebook account, Github account, Google account, LinkedIn account, PayPal account, Stripe account, Twitter account, Windows Live account and Youtube account

  • Communicate and Chat with Users SnapEngage and Flow.ai

  • Content Optimization Adobe Edge Web Fonts, GitHub social plugins, Google Fonts, MailChimp, HotJar, Typeform embed, FormStack embed, DotDigital Plugin, YouTube video embed, Typekit and FontAwesome Web Font Icons

  • Functionality and Infrastructure Optimization Algolia, Amazon Web Services, Magento Ecommerce, Microsoft Dynamics CRM, MailChimp, DotDigital, Workforce LMS, Workforce Sales Enablement, Workforce ExpertConnect and CLIPP Platform Elements

  • Invoice and Billing PayPal and Stripe

  • Retargeting Platforms AdRoll

  • Social Media Sharing and Advertising HumHub

  • User Account Registration and Authentication Facebook Login, Google OAuth 2.0, Twitter OAuth, Windows Live Connect, LinkedIn OAuth 2.0, GitHub OAuth, Stripe OAuth, YouTube OAuth 2.0, MailChimp OAuth2 and Log In with PayPal

  • User Commenting and Forums Facebook Comments, HumHub,Magento Ecommerce, Workforce training Sales Enablement, Disqus and WExpertConnect

  • Web and Mobile Analytics Google Ads, Google Analytics, Google Tag Manager, Click Facebook Ads conversion tracking, Facebook Analytics, Hotjar and HubSpot Analytics

  • Website Hosting AWS, Amazon Web Services and EC2

  • Database Backup And Security RDS Backed By AWS, Multi-Zone Failover Apps and Custom Backup Scripts

  • UnBounce Lead Generation

  • Jira System Management

  • Confluence System Management

  • InsideSales.com Lead Management

Do We Use Cookies and Tracking Technologies?

Overview: Hofstra University may employ cookies and similar tracking technologies to gather and retain your information.

We utilize cookies and related tracking technologies, such as web beacons and pixels, for collecting and storing data. Our Cookie Policy provides detailed information on our usage of these technologies and instructions on how to opt out of certain cookies.

Handling of Social Media Logins at Hofstra University

Overview: Opting to register or log in via a social media account grants us access to specific information about you.

Hofstra University facilitates registration and login using your third-party social media accounts (e.g., Facebook, Twitter). Should you opt for this method, we obtain certain information from your social media provider, which typically includes your name, email address, friends list, profile picture, and other public data.

The information received is solely for the purposes outlined in this privacy policy or as explicitly indicated to you within the Services. It's important to note that we do not control the privacy practices of these third-party social media providers. We advise reviewing their privacy policies to understand their data collection, usage, and sharing practices, as well as how to adjust your privacy settings on their platforms.

International Transfer of Your Information

Overview: Your information may be moved, stored, or processed in countries other than your own.

Hofstra University's servers are situated in the United States. If you're accessing our Services from outside the United States, be aware that your data may be transferred to, stored, or processed in our facilities, or those of our partners, in locations including the United Kingdom, Pakistan, Canada, the United States, and potentially other countries.

For individuals in the European Economic Area (EEA), it's noteworthy that these countries might not have laws as protective as those in your country. Nonetheless, we commit to safeguarding your personal information in line with this privacy policy and the prevailing legal standards.

How Long Do We Keep Your Information?

Overview:Hofstra University retains your information only as long as necessary for the purposes detailed in this privacy policy, except when extended retention is mandated by law.

Your personal information will be retained by us for the duration necessary to serve the purposes outlined in this privacy policy, unless a longer retention period is legally required or permissible (for instance, due to tax, accounting, or other legal obligations). None of the goals specified in this policy will necessitate holding onto your personal information for longer than the existence of your account with us.

Upon the cessation of the need for processing your personal information, we will proceed to either delete or anonymize your data, or, if neither is feasible (e.g., because your personal information is stored in backup systems), securely store your personal information and segregate it from any further processing until deletion can be achieved.

Safeguarding Your Information at Hofstra University

Overview: We are committed to protecting your personal information with a combination of organizational and technical security strategies.

Hofstra University employs suitable technical and organizational measures aimed at securing the personal information we handle. Nonetheless, it's crucial to acknowledge that no internet-based platform can assure absolute security. While we strive to protect your personal information, the transmission of data to and from our Services is conducted at your own risk. We advise using our services only within a secure environment to enhance protection.

These policies reflect our dedication to the responsible management and protection of your personal data, aligning with our commitment to your privacy and security.

What Are Your Privacy Rights?

Overview: Depending on your location, such as within the European Economic Area (EEA), you have certain rights regarding your personal information. You can modify or discontinue your account at any time.

At Hofstra University, we recognize and support the privacy rights of all individuals, especially those in regions with robust data protection laws like the European Economic Area. These rights include:

  • Access and Copy: You have the right to request access to and obtain a copy of your personal information held by us.
  • Rectification or Erasure: You can ask for corrections to your personal information if it's incorrect, or for your personal information to be erased.
  • Processing Restrictions: You have the right to limit how we process your personal information.
  • Data Portability: Where applicable, you can request a transfer of your personal information.
  • Objection to Processing: You may have the right to oppose our processing of your personal information under certain conditions.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time, though this will not affect the processing that has already taken place.
  • Complaints: Residents of the EEA have the right to lodge a complaint with their local data protection authority if they believe our processing of their personal information is unlawful. The contact details for these authorities can be found here: European Data Protection Authorities.

Managing Your Account Information:

You are free to review, change, or terminate your Hofstra University account at any time by reaching out to us through the provided contact information. If you decide to terminate your account, we will deactivate or remove your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, resolve problems, assist with investigations, enforce our Terms of Use, or comply with legal requirements.

Cookies and Tracking Technologies:

Web browsers typically accept cookies by default, but you can modify your browser settings to reject cookies if you prefer. Doing so may impact the functionality or services of our site. To opt-out of interest-based advertising, visit About Ads Choices.

Opting Out of Email Marketing:

You can unsubscribe from our marketing emails anytime by using the unsubscribe link in our emails or by contacting us directly. While you will be removed from the marketing email list, we may still send you necessary service-related communications. To adjust your preferences, you can:

  • Indicate your choices upon account registration.
  • Update your preferences in your account settings.
  • Reach out to us through the provided contact details.

At Hofstra University, we are committed to ensuring your rights to privacy are respected and facilitated.

Data Breach

Overview: A data breach involves unauthorized access or handling of personal information. Hofstra University is committed to promptly addressing and mitigating the risks associated with data breaches.

Should Hofstra University become aware of a breach that could potentially expose personal information in a way that poses a significant risk of harm—such as financial loss or damage to physical or mental health—we will take swift action. This includes conducting an immediate investigation into the breach and, if necessary, notifying affected individuals and the relevant Supervisory Authority within 72 hours, provided the breach is likely to result in a risk to the rights and freedoms of individuals.

Do-Not-Track (DNT) Feature

Currently, there is no industry-standard for recognizing and implementing Do-Not-Track (DNT) signals from web browsers. Consequently, Hofstra University does not process or respond to DNT signals or similar mechanisms conveying users' preferences for online tracking. Should standards for online tracking and DNT become established, we will update our privacy policy accordingly to reflect our compliance with these standards.

Privacy Rights for California Residents

Overview: California residents are afforded specific privacy rights, granting them greater access to and control over their personal information.

Under the California Civil Code Section 1798.83, also known as the “Shine The Light” law, California residents may annually request, free of charge, information about the sharing of their personal information with third parties for direct marketing purposes within the preceding calendar year. To make such a request, California residents should contact us using the provided details.

Furthermore, California residents under 18 years of age who have registered accounts with the Services have the right to request the removal of unwanted public data posted on the Services. Requests for data removal should be directed to our contact information, including the account-associated email address and a statement confirming residence in California. Hofstra University will endeavor to ensure that the data is not publicly visible on the Services, although complete removal from our systems cannot be guaranteed.

Hofstra University is dedicated to safeguarding the privacy and rights of all our users, with particular attention to adhering to the specific regulations and protections afforded to residents of California and other jurisdictions with robust privacy laws.

Do We Make Updates To This Policy?

Overview: Hofstra University is committed to maintaining the highest standards of privacy protection, and as such, we will periodically update this privacy policy to reflect changes in legal requirements, our information practices, or advances in privacy protection technology.

The latest revision of this privacy policy will be denoted by an updated "Revised" date, and changes will take effect as soon as they are published on our platform. In the event of significant modifications to our privacy practices, we will endeavor to inform you through noticeable announcements on our website or direct communication.

We recommend that you review our privacy policy regularly to stay informed about how we are safeguarding your personal information and to be aware of any updates or changes. This proactive approach ensures that you are always aware of what information we collect, how it is used, and under what circumstances, if any, it is shared.

How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO), Syed Muaz Shah, by email at [email protected], or by phone at (855) 800-8240

If you have any further questions or comments, you may also contact us by post at the following corporate address:

Workforce Training.io (On Behalf Of Workforce Training
1101 S. Capital of Texas Hwy
Austin, TX 78746
Phone: (855) 800-8240